Refund policy

The Simple Fix Return Policy

At The Simple Fix, we stand by the quality of our supplements and want you to be fully satisfied with your purchase. If you are not happy with your order, please review our return policy below:

Returns & Refunds

• We accept returns within 30 days of the purchase date.
• Products must be unopened, unused, and in their original packaging to be eligible for a refund.
• Opened or used products are not eligible for returns due to safety and quality standards.

How to Initiate a Return

1. Email our support team at hello@thesimplefix.co with your order number and reason for return.

2. We will provide a return authorization and shipping instructions.

3. Customers are responsible for return shipping costs.

4. Once we receive the returned item, we will process your refund within 5-7 business days to your original payment method.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 7 days of delivery with photos, and we will arrange a replacement or refund at no additional cost.

Non-Returnable Items

• Gift cards
• Final sale items
• Opened or used products

For any questions, please reach out to our customer service team. We are here to help!